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Spanish Speaking Clinical Pharmacist
Scottsdale, AZ 85250
Job Description:
The role of the Spanish speaking Clinical Pharmacist in
the Pharmacy Advisor team, a leading-edge, start-up program for CVS
Caremark, is to provide support and consultation to targeted members
regarding the disease state(s) supported by the program. Through the use
of sophisticated modeling and systems, we are able to identify members
who meet the desired counseling opportunity criteria. Outbound calls are
made (with return inbound calls likely) directly to patients. The focus
of the discussion is to provide education on new therapies, partner
with the patient to solve for non-compliance issues as well as work with
the patient and the prescriber to assess the need for supplemental
medications based on the unique needs of the patient and their disease
state. In addition to working directly with the patient, the Pharmacy
Advisor Clinical Pharmacist works very closely with the patient's
prescriber, other Pharmacy Advisor staff, as well as other CVS Caremark
departments, to address patient issues.
Pharmacists in the Pharmacy
Advisor program will complete an internal disease-specific training
program including learning the innovative skill of behavioral
modification and interviewing. The Pharmacists will utilize these skill
sets as key drivers to positively impact patient health outcomes. As
this is a new program, the Pharmacy Advisor Clinical Pharmacist will
have the ability to work in a highly charged, fast paced call center as
well as participating in the further development and refinement of work
systems, tools, processes and procedures. About Pharmacy Advisor:
Pharmacy Advisor is a newly developed program for CVS Caremark. It
provides a significant opportunity for all involved to be a part of an
exciting, new clinical program for CVS Caremark.
The Pharmacy Advisor
operations team will have a direct impact on the health and outcomes for
patients with chronic disease states. Pharmacists and Technicians will
receive messaging at critical points in care, use enhanced computer
systems and leverage behavior modification/interviewing techniques that
can be instrumental in driving optimal health outcomes and to provide
personalized support to our targeted members. The start-up team will be
located in Scottsdale (Shea facility) and will work together to
demonstrate the true value that Pharmacists and Pharmacy Technicians can
have to their patients. Pharmacy knowledge, drug utilization review,
excellent consultation skills with patients, strong customer service
skills. PC literate, solid writing skills, knowledge of pharmacy laws,
and accurate clinical information. Pharmacist state licensure in good
standing required. Must be able to perform with minimal supervision.
Excellent communication skills. Ability to learn new operating systems
and new communication strategies. Must be flexible, organized and have a
passion for working directly with patients.Prefer experience working
with patients with chronic disease states, especially diabetes.Minimum
of a BS or PharmD in Pharmacy. Graduate studies, masters, Pharmacist
certifications or MBA preferred. CVS Caremark, through our unmatched
breadth of service offerings, is transforming the delivery of health
care services in the U.S. We are an innovative, fast-growing company
guided by values that focus on teamwork, integrity and respect for our
colleagues and customers. What are we looking for in our colleagues? We
seek fresh ideas, new perspectives, a diversity of experiences, and a
dedication to service that will help us better meet the needs of the
many people and businesses that rely on us each day. Job Requirements
Education, training, experience:
